Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Refund Policy

Effective Date : 10.11.2023

Thank you for choosing ASN IT (PVT) Ltd for your web development and digital marketing services. We strive to provide top-notch services to our clients. Please review our refund policy carefully.

Money-Back Guarantee:

We offer a money-back guarantee for the first 7 days from the initial service fee payment, which includes website hosting costs. This guarantee is subject to the following conditions:

1. Service Inability:

  • If our technical team is unable to fulfill your specific request within the specified timeframe, you are eligible for a refund. This ensures that you receive the service you requested within the agreed-upon period.

2. Price Comparison:

  • We accept refund requests if you find a comparable service at a lower price. To qualify, you must provide evidence of the competing service’s pricing and features. If we cannot match or beat the pricing, a refund will be issued.

Restrictions:

1. Change of Mind:

  • Refunds will not be issued for a change of mind or if you decide to no longer pursue the services in or after the initial 7 days.

2. Service Completion:

  • If our technical team successfully completes the requested service within the agreed timeframe, the money-back guarantee does not apply.

Requesting a Refund:

To request a refund, please contact our customer support team at support@asnit.lk within the specified guarantee period. Provide details about the reason for your refund request, and our team will review your case promptly.

Refund Process:

  1. Once your request is approved, we will initiate the refund process.
  2. Refunds will be processed to the original payment method within 7-10 business days.

Contact Us:

If you have any questions or concerns regarding our refund policy, please contact us at support@asnit.lk

By engaging with our services, you acknowledge and agree to the terms outlined in this refund policy.

ASN IT (PVT) Ltd
28/2A, Teakkawatha, Tennakumbura, 
Kandy, Central, 20166
support@asnit.lk